EXMO froze your funds — what to do (the honest answer)
In May 2026 EXMO came under UK sanctions targeting crypto networks, and that changes the picture: some freezes are no longer "reviews" but sanctions holds. Honestly: if your block stems from the sanctions status or an evasion attempt, no intermediary can help, and anyone who promises otherwise is a fraudster. If you are a bona fide user with no sanctioned links, a procedure for proving it exists.
Why accounts get frozen
Platform sanctions status (2026)
UK sanctions froze operations for broad categories of users: a regulatory hold, not an AML review.
Deposit AML flag
Classic incoming-funds screening continues in parallel.
Source of Funds request
Compliance demands documents on the origin of funds: the standard procedure for the remaining cases.
What to do, step by step
- Identify the freeze category from the official letter: sanctions-related hold vs AML/KYC review.
- If it is AML/KYC: build the Source of Funds and go through the procedure. It works.
- Get an independent AML report: it shows whether your history touches sanctioned services.
- If the report is clean, a good-faith dossier has a real chance.
- If the freeze is sanctions-driven, document the current state and get an honest legal assessment before spending money on "unlockers."
What NOT to do
- Do not pay anyone "guaranteeing an EXMO unlock": in sanctions cases it is impossible by definition.
- Do not bypass restrictions with new accounts or other people's data; that turns a regulatory case into a criminal one.
What Onyx does in your case
- Forensic report on your addresses (Chainalysis/TRM class): what exactly triggered the flag and your real distance from the risk cluster.
- Source of Funds dossier: a chronological reconstruction of your capital with documents, in the format compliance actually reads.
- Communication with EXMO compliance: one consistent, verified position instead of a pile of scattered tickets.
Frequently asked questions
EXMO is sanctioned. Are my funds gone forever?
Not necessarily. Sanctions regimes include licenses and carve-outs for bona fide users; it is a legal procedure built on documentary proof of non-involvement. It is slow and carries no guarantees, but the path exists.
Do you take EXMO cases?
Only after sanctions screening of your addresses and flows. If the case involves evasion, we decline regardless of the amount.
Someone on Telegram offers to "pull funds out of EXMO via their channels." Is that real?
No. It is either fraud or complicity in sanctions evasion, and both leave you worse off than the freeze.
Other platforms
Free preliminary case assessment
Describe your situation and we will give you an honest assessment: what is realistically possible, how long it takes and what it costs. No "guaranteed unlocks": they do not exist, because the decision sits with compliance.