Bitget blocked your funds or withdrawal — what to do
Bitget freezes withdrawals through risk control: the triggers are sharp volume changes, copy-trading payouts, risky deposit trails and KYC mismatches. The procedures are standard but require disciplined communication.
Why accounts get frozen
Withdrawal risk control
Atypical volumes, new devices, fast in-out cycles.
Deposit AML screening
A high-risk trail on incoming funds; frozen pending explanations.
Copy-trading checks
Large copy-trading payouts get an extra review.
KYC mismatch
Third-party payment methods or profile data discrepancies.
What to do, step by step
- Pass the requested verification immediately.
- Prepare a deposit trace: TxIDs, sources, platforms.
- Get an AML report on your addresses before submitting explanations.
- Build a Source of Funds in English: bank records, deals, exchange history.
- Keep all communication in writing; if there is no response for two or three weeks, escalate to compliance.
What NOT to do
- Do not drip-withdraw to new addresses during review; it adds triggers.
- Do not change your source-of-funds story between replies.
What Onyx does in your case
- Forensic report on your addresses (Chainalysis/TRM class): what exactly triggered the flag and your real distance from the risk cluster.
- Source of Funds dossier: a chronological reconstruction of your capital with documents, in the format compliance actually reads.
- Communication with Bitget compliance: one consistent, verified position instead of a pile of scattered tickets.
Frequently asked questions
How long do Bitget reviews take?
Simple checks take days; AML cases with Source of Funds requests take weeks, up to 90 days in complex scenarios.
My copy-trading payout was frozen. Why?
Large or abrupt payouts get extra scrutiny: the exchange checks both the trader and the followers' sources. Document your side; these cases usually resolve.
Can I trade while withdrawals are frozen?
Often yes. But every new operation complicates the trace, so it is wiser to pause activity while the case is open.
Other platforms
Free preliminary case assessment
Describe your situation and we will give you an honest assessment: what is realistically possible, how long it takes and what it costs. No "guaranteed unlocks": they do not exist, because the decision sits with compliance.